Email not working on N8

A lot of people are having issues with Nokia' push email service. People at Nokia have some advice or you

1) Push delay with Ovi Mail and Gmail service accounts.

Nokia has implemented server improvements to address the polling interval delay. While we have made significant improvement to the delivery times we recognize that in some instances delays of around 10 minutes are still being experienced. As a result more investigation and improvements are underway.

2) Push not working

This particular issue could be due to use of service through a WAP access point. Nokia’s email service is available to our devices through Internet connections. It uses standard Internet protocols like HTTP and TCP to deliver and reconcile mailboxes. The notification channel, used to push new emails to devices, uses a TCP-based protocol that stays connected all the time, or during the times you’ve configured your device to receive email.

Some operators offer special WAP Internet gateways to connect devices to the Internet. These gateways normally filter out some kinds of traffic, and many are known to filter out or interfere with TCP-based protocols. For this reason, our Messaging service may not work reliably through WAP gateways. On Symbian^3 devices like the N8, the service always uses access points in the device’s Internet “destination.”

If you’re not getting emails pushed to your device, you might want to check and make sure there’s not a WAP access point in your device’s Internet destination. If you’re not sure about that, it’s not often set that way by default, as far as I’ve seen. But if you’re customizing your Internet destination, please take this into account.

3) Deletions not syncing on Ovi Mail

We have implemented a fix to this bug at the service level – emails deleted on the device should now appear as deleted in the Ovi Mail web UI Deleted folder

4) Push email not always working for Hotmail

We have confirmed with our colleagues at Microsoft that Email notifications will not be delivered to the mobile device if the user is signed in as “Online” using any Messenger client.  Notifications will be sent when the user’s status is set to Away, BeRightBack, Offline, etc.  By default, the Messenger desktop client will set the user to “Away” if they are idle for more than 5 minutes.

Another suggested fix (for Gmail, at least) is to use Mail for Exchange account. Google calls it Google Sync since using it allows you to sync your phone with Google Calendar and Google Contacts as well – much like Android phones by default – but it’s Mail for Exchange nonetheless. Setup is a breeze and the only additional option you should enter besides your email, username and password is the Google server (m.google.com)